Privacy Policy

At Coyo, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our tourist sites. By using our website, you agree to the practices described herein.  

Coyo Community Privacy Policy

Located in San Pedro de Atacama, Chile, Coyo Community is dedicated to safeguarding the privacy of its visitors and website users. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our tourism website.

Information We Collect

We collect various types of information to provide you with a better service and improve your website experience. This includes: 

  • Personal Data: When making a reservation or purchasing tickets, we collect personal information such as your name, email, phone number, and payment details. This data is used to process and manage your booking.
  • Browsing Information: We automatically collect information about your visit, including your IP address, device type, browser, pages visited, and visit duration. This data helps us improve website performance and user experience.
  • Cookies and Similar Technologies: We use cookies to gather additional information about your browsing habits. You can adjust your browser settings to decline cookies, but this may affect website functionality.

Use of Information

We use the collected information for the following purposes: 

  • Booking Processing: To manage tourism bookings, confirm tickets, and send important notifications.
  • Customer Support: To provide support and respond to your inquiries.
  • Website Improvement: To evaluate and enhance website content and performance.
  • Marketing and Promotions: With your consent, we may send you offers, promotions, and updates about our activities and events. You can opt out at any time.

Information Sharing

We only share your information with: 

  • Service Providers: Third parties assisting with payment processing, booking management, website hosting, and other necessary operations.
  • Legal Requirements: We may disclose your information if required by law or to comply with legal regulations.
  • Protecting Rights: To protect our rights, property, or the safety of our visitors, we may share information with relevant authorities.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. However, no system is entirely secure, and we cannot guarantee absolute data security.   

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your information will be securely deleted.  

Your Rights

You have the right to: 

  • Access: Request a copy of your personal information.
  • Correction: Correct any inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal information under certain circumstances.
  • Restriction and Objection: Limit or oppose the processing of your information in specific situations.
  • Withdraw Consent: Withdraw your consent for processing at any time.

To exercise these rights, please contact us using the provided information.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their policies before providing any personal information.  

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you through our website or other means if the modifications are significant.