Website Use
Access to and use of our website is subject to the following terms:
- Accuracy of Information: We strive to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or timeliness of the content.
- Prohibited Use: The website may not be used for illegal activities or to harm, interfere with, or negatively affect the operation of the site or the experience of other users.
- Site Modifications: We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.
Reservations and Tickets
Terms related to the booking and purchase of tickets include:
- Booking Process: When making a reservation, you will receive a confirmation with the details of your visit. It is the user's responsibility to ensure that the information provided is correct.
- Cancellation Policy: Reservations can be canceled or modified under certain conditions. Please consult our specific cancellation policy for details on deadlines and refunds.
- Ticket Use: Tickets are personal and non-transferable. Resale or transfer of tickets to third parties without our authorization is not permitted.
Access to Tourist Sites
Admission to Coyo community tourist sites is subject to the following conditions:
- Internal Regulations: All visitors must comply with the internal regulations of each tourist site. This includes safety and environmental conservation rules.
- Visitor Responsibility: Visitors are responsible for their personal safety during the visit and must follow the instructions of community staff.
- Access Restrictions: The community reserves the right to limit access to certain areas for conservation or safety reasons, or according to daily capacity.
Environmental Protection
The Coyo community is committed to protecting its natural environment. We ask all visitors to:
- Respect Nature: Do not leave waste, extract flora or fauna, and avoid any activity that may negatively impact the environment.
- Comply with Local Regulations: It is mandatory to follow local regulations and any guidelines on responsible tourism practices.
Liability and Limitation of Liability
The Coyo community will not be liable for:
- Incidents or Personal Injuries: The community does not assume responsibility for injuries, losses, or personal damages incurred during your visit, except in cases of negligence on our part.
- Force Majeure: We are not responsible for cancellations, delays, or any modifications due to causes beyond our control, such as weather conditions, natural disasters, or emergency situations.
- External Content: The website may contain links to third-party websites. We are not responsible for the content, products, or services of these external sites.
Changes to the Terms of Service
We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on the website. We recommend that you review this section periodically for any updates.